Our most frequently asked questions…

We have many interesting questions asked all the time but below are the most common.  If you have any questions or queries that have not been answered below, please do not hesitate to call 1300 885 190 or email info@blackcabculture.com.

How many cabs do you have available to hire? We have up to six Black London Cabs and one Ivory London Cab.

How many people can a London Cab transport? Up to 6 people. All cabs can sit 5 people in the passenger cabin  (3 people on the back seat and 2 people on the separate fold down seats) and some cabs have an additional fold down seat next to the driver.

Do the cabs have seat belts? Yes.

Can children travel in the cab as well? Yes, our cabs are equipped with anchor points for child seats.

Do you provide child seats for babies? Yes this can be arranged with advanced notification.

What is your minimum starting rate to book a London Cab? $150.00 inc gst

When does the clock start hiring the London Cab? Your quote will be for the time you require the cab, we will include our travelling time in the total cost.

What happens if our event takes longer than we had booked for?  That’s no problem, we charge an over time rate of $75.00 inc gst per half hour.

If the hours we paid for are more than the hours taken on the day, can I get a refund for the extra hours not used? No, as we have pre booked the Cabs for that time.

If we book two Cabs, but only need one for 3 hours and the other for 4 hours, is this ok to do? Yes, this is fine.

How much deposit do you require to confirm the booking?  Usually 50% of the total quoted price.

When do we need to pay the final balance by?  4 weeks prior to the booking date.

If I want to cancel the booking after paying a deposit, what are the cancellation charges ?  More than 6 months before the event 50% of the deposit paid, within 6 months before the event 100% of the deposit paid.

If I want to cancel the booking after paying the balance payment, what are the cancellation charges ? Full and Balance Payments:- 14 to 28 days before the event 40% of total booking cost, 0 to 14 days before the event 60% of total booking cost.

Taxi! Yes, they were London taxis in a past life

Can you take me to Piccadilly Circus? Oh yes and the moon too

Please email info@blackcabcentral.com.au  if there is any other questions that you have.

We look forward to hearing from you soon.


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