Our most frequently asked questions…

We have many interesting questions asked all the time but below are the most common.  If you have any questions or queries that have not been answered below, please do not hesitate to call 1300 885 190 or email info@blackcabculture.com.

How many passengers can fit in a cab? The classic cabs can carry up to 6 passengers and the current model London Taxi can hold 5.

How many cabs do you have available to hire? We have up to 4 classic cabs available and can supply over 20 current model London Taxis.

Can children travel in the cab as well? Yes, most of our cabs are equipped with anchor points. Child seats which can be supplied with advanced notice at no additional cost .

What is your minimum starting rate to book a London Cab? $100.00 for a classic cab and $50 + taxi fares for a current model London Taxi.

When does the clock start hiring the London Cab? Your quote will be for the time you require the cab, we will include our travelling time in the total cost.

What happens if our event takes longer than we had booked for? Unless agreed with management, the cab(s) will depart at time stated on booking form as we may have other bookings/commitments following your event. If the cab and driver are available, we charge an overtime rate of $75 per half to be paid on the day.

If the hours we paid for are more than the hours taken on the day, can I get a refund for the extra hours not used? No, as we have pre booked the Cabs for that time.

If we book two Cabs, but only need one for 3 hours and the other for 4 hours, is this ok to do? Yes, this is fine.

How much deposit do you require to confirm the booking?  Usually 50% of the total quoted price.

When do we need to pay the final balance by?  4 weeks prior to the booking date.

If I want to cancel the booking after paying a deposit, what are the cancellation charges ?  More than 6 months before the event 50% of the deposit paid, within 6 months before the event 100% of the deposit paid.

If I want to cancel the booking after paying the balance payment, what are the cancellation charges ? Full and Balance Payments:- 14 to 28 days before the event 50% of total booking cost, 0 to 14 days before the event 100% of total booking cost.

Taxi! Yes, they were London taxis in a past life

Can you take me to Piccadilly Circus? Oh yes and the moon too

See our full Terms and Conditions. Please email info@blackcabcentral.com.au  if there is any other questions that you have.

We look forward to hearing from you soon.

 

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