Our most frequently asked questions…
If you have any questions or queries that have not been answered below, please do not hesitate to call 1300 885 190 or email firstname.lastname@example.org
How many passengers can fit in a cab?
The classic cabs can carry up to 6 passengers and the current model London Taxi can hold 5.
Can children travel in the cab as well?
Yes, some of our cabs are equipped with anchor points. Child seats can be supplied with advanced notice at no additional cost. Please advise at time of enquiry. Please refer to the following link for Child Seat laws: http://roadsafety.transport.nsw.gov.au/stayingsafe/children/childcarseats/index.html
How many cabs do you have available to hire?
We have up to 4 classic cabs available and can supply over numerous current model London Taxis.
What is your minimum starting rate to book a London Cab?
$150.00 for a classic cab and $100 for a current model London Taxi.
But I only want a 11 minute transfer…
Usually our cabs are specially prepared for each booking and we incur considerable costs which need to be covered to make the business viable. These costs include paying our quality drivers a set amount for each job, the time and money spent servicing and detailing the cars, fuel, tolls plus travel to and from each booking.
When does the hire time start and end?
The hire time starts at the first pickup time and will expire however many continuous hours past this you have booked for, i.e: A 2hr Hire would be 12pm until 2pm. Our travel time to and from your event is included in the quote.
Can you be able to take my partner to the ceremony before collecting me?
Yes, we are totally happy to go where ever you wish during the hire period.
What happens if our event takes longer than we had booked for?
Unless agreed with management, the cab(s) will depart at time stated on booking form as we may have other bookings/commitments following your event. If the cab and driver are available, we charge an overtime rate of $75 per half to be paid on the day.
If the hours we paid for are more than the hours taken on the day, can I get a refund for the extra hours not used?
No, as we have pre booked the cabs for that time.
If we book two Cabs, but only need one for 3 hours and the other for 4 hours, is this ok to do?
Yes, this is fine.
Can you arrange any other vehicles?
Yes. Through our tried and trusted network, we can arrange for most types of vehicles from a vintage Indian Taxi to a New York Taxi to Rolls Royce through to modern, luxury mini buses.
Can you help with other services?
Yes. We are happy to help with most car, event and wedding-related services from printing through to drone photography to gluten-free, vegan cakes.
How much deposit do you require to confirm the booking?
Usually 50% of the total quoted price.
When do we need to pay the final balance by?
4 weeks prior to the booking date.
If I want to cancel the booking after paying a deposit, what are the cancellation charges ?
More than 6 months before the event 50% of the deposit paid, within 6 months before the event 100% of the deposit paid.
If I want to cancel the booking after paying the balance payment, what are the cancellation charges ?
Full and Balance Payments:- 31 days plus before the event 50% of total booking cost, 0 to 28 days before the event 100% of total booking cost.
Yes, the classic cabs were actual London taxis in a past life
Can you take me to Piccadilly Circus?
Oh yes and the moon too
We look forward to hearing from you soon.